The management, staff, and service is unbelievable. I cannot criticize this hotel and casino on anything. The shampoo and soap even smelt good and was not cheap. Everything had advance technology and the bathroom had extra space in which you do not see often. The gift shop is open later than most other casinos around the states and if you didn't want to eat at the Seven Ponies Restaurant, Trophy's, or Gilley's, you could go to the grab and go, then go straight to your room and relax with refreshments, or try the lounge and bar that sits right in the middle of the casino! You did not have to walk all the way around to try and find one. There were ATM's and cashier machines on every corner. The casino floor had a genre of slots and card tables. I liked how the restaurant service manager was not just sitting in an office getting a paycheck, but out on the floor helping his employees, checking the food to make sure it was fresh, and making visitors happy. When you receive your players card they compliment $10.00 when you play, as well as giving you a discount at the casino buffet Gilley's! Gilley's had excellent food and the staff are very prompt and quick. When I checked in the lovely associate Debra helped me with all my needs and let me know of all the possibilities I could experience while visiting. The staff were very committed and knew the meaning of customer service. The outside and inside architecture of the hotel was very welcoming and made me feel at home.

Hilton Hawaiian Village Waikiki Beach Resortįirst time I had ever been to this fun and friendly hotel and casino.

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